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Service Design

Examen:
Högre yrkeshögskoleexamen i företagsekonomi

Examensbenämning:
Tradenom (högre YH)

Studiepoäng:
90 sp

Service Design h24 (MBA)
Kod
(HYH24-SD)
Service Design h23 (MBA)
Kod
(HYH23-SD)
Service Design h22 (MBA)
Kod
(HYH22-SD)
Service Design h21 (MBA)
Kod
(HYH21-T-SD)
Anmälningstid

01.03.2025 - 30.05.2025

Tajmning

01.08.2025 - 15.07.2026

Antal studiepoäng

10 op

Prestationssätt

Kontaktundervisning

Undervisningsspråk
  • Englanti
Utbildning
  • Service Design
Lärare
  • Reija Anckar
  • Geoffrey Pororo
  • Eva Holmberg
Grupper
  • SD24P-Å
    Service Design, 2024, part-time
  • SD24H-Å
    Service Design, 2024, full-time

Lärandemål

The Master’s thesis is a demanding development project or research work combining theory, praxis and creation of new knowledge. The thesis subject and aim are based on requirements and needs of working life.

By completing the thesis, the student demonstrates mastery of the following objectives:
- combine theoretical framework and pragmatic work with the contextual needs in a meaningful development project
- network and communicate professionally with relevant organisations and communities
- evaluate critically sources and methods, select the suitable ones and use them systematically and ethically
- possess the knowledge and skills needed to promote sustainable development
- document, report and give presentations of the project and the final results

Innehåll

The Master’s thesis process consists of three stages.

At the second phase the work continues by deepening and widening the theoretical framework based on earlier research and other literature. The goal is to combine the theory with practice. This research phase is presented on the second seminar and discussed with the seminar participants and the supervisors. After the second seminar the student updates the thesis draft.

Vitsordsskala

H-5

Förkunskapskrav

Master's thesis, part 1

Anmälningstid

15.06.2025 - 27.08.2025

Tajmning

01.08.2025 - 31.12.2025

Antal studiepoäng

5 op

Prestationssätt

Kontaktundervisning

Ansvarig enhet

Institutionen för företagsekonomi

Undervisningsspråk
  • Englanti
Utbildning
  • Service Design
Lärare
  • Geoffrey Pororo
Grupper
  • SD24P-Å
    Service Design, 2024, part-time
  • SD24H-Å
    Service Design, 2024, full-time
  • SD23HF-Å
    Service Design, full-time studies, h23
  • SD23HP-Å
    Service Design, part-time studies, h23

Lärandemål

After completing the course, the student is able to:

- retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development

- utilise gained new knowledge and design services for future societal and business needs

- manage a future-oriented service design process

- enhance sustainable development, by taking into consideration multi-stakeholder partnerships that share knowledge, expertise, technology, and other resources for future needs of society

Innehåll

- Gathering, analysing and processing information based on future research methods for future service development
- Anticipatory service design methods
- Scenarios thinking
- Service scenario planning and visualization
- Service design project - adapting theory to a future working life project with a commissioner

Vitsordsskala

H-5

Förkunskapskrav

Competense objectives for Service Design Thinking course (5 ects) and Service Design Methods and Tools course ( 5ects) or corresponding competences obtained.

Anmälningstid

01.03.2025 - 27.11.2025

Tajmning

28.11.2025 - 31.12.2025

Antal studiepoäng

5 op

Prestationssätt

Kontaktundervisning

Undervisningsspråk
  • Englanti
Utbildning
  • Service Design
Lärare
  • Geoffrey Pororo

Lärandemål

After completing the course, the student is able to:

- analyse changing situations and utilise design thinking for the challenges of society

- implement service design as a strategic tool for sustainable change processes in businesses and society

- work in an initiative and proactive way for the change

-involve organisations to adopt sustainable practices

Innehåll

- Adapting design thinking in complex development needs of the changing society in a sustainable way
- Policies for sustainable development
- Life-centered design
- Analysing operations, and planning and developing strategies for an organisation to deal with changing situations
- Service design project - adapting theory to a real working life project with a commissioner

Vitsordsskala

H-5

Förkunskapskrav

Competence objectives for Service Design Thinking course (5 ects) and Service Design Methods and Tools course (5 ects) and Service Design and Future Challenges course ( ects) or corresponding competences obtained.