Ambrosio, M. & Vezzoli, C. (eds.) Designing Sustainability for All. 3rd LeNS world distributed conference VOL. 1.
Buehring, J. & Bishop, P.C. 2020. Foresight and Design: New Support for Strategic Decision Making. She Ji: The Journal of Design, Economics and Innovation. Volume 6, Issue 3, Autumn 2020, pp 408 – 432. https://www.sciencedirect.com/science/article/pii/S2405872620300423
Kehusmaa, K. 2010. Strategiatyö – Organisaation voimanlähde. https://kauppakamaritieto-fi.ezproxy.turkuamk.fi/ammattikirjasto/teos/strategiatyo2010#kohta:Strategiaty((f6)((20)((2013)((20)organisaation((20)voimanl((e4)hde
Kerestegian, S. 2019. Life-centred Design.
Lucidchart. 2021. Top Frameworks for Strategic Planning. https://www.lucidchart.com/blog/strategic-planning-frameworks
Mager, B. 2020. The Future of Service Design. https://www.academia.edu/44459133/The_Future_of_Service_Design
Owens, J. 2019. 10 Principles of Life-centered Design. How we May Begin to Design for a Future of Inclusivity. https://medium.com/the-sentient-files/10-principles-of-life-centered-design-3c5f543414f3
Stroh, P. J. 2014. Business strategy: Plan, execute, win! https://ebookcentral.proquest.com/lib/turkuamk-ebooks/reader.action?docID=1651191
Suri, J.F. 2019. The Future is Life-centered. Podcast. https://www.mixed-methods.org/episodes/2019/7/24/the-future-is-symbiotic-jane-fulton-suri-ideo
Trischler, J., & Charles, M. 2019. The application of a service ecosystems lens to public policy analysis and design: exploring the frontiers. Journal of Public Policy & Marketing. Vol. 38(1), 19-35. https://journals.sagepub.com/doi/full/10.1177/0743915618818566
Trollbäck & Company. The New Division. (n.d.) The Global Goals Design.
Wataya, H. 2020. Designing for Change through Life Centered Approach.
2030 Agenda for Sustainable Development
Additional links to tools will be published on the learning platform.
Lectures, workshops and teamwork.
Service design project work for a commissioner.
Objects and methods of assessment:
• All the assignments returned in time.
• Active participation and interaction in the group work
• Report of the process and results including service concepts and strategy, and a video presentation for the commissioner.
Assessment criteria of project work:
• Analytical approach
• Usage of appropriate methods and tools for development
• Contents of service concepts and strategy
• Informativeness of documentation
• Lecturers’, self and peer evaluation
Scale 1 – 5
08.10.2021 - 31.12.2021
11.06.2021 - 07.10.2021
0 - 25
Faculty of Business
Subjects of the course:
- Adapting design thinking in complex development needs of the changing society in a sustainable way
- Policies for sustainable development
- Life-centered design
- Analysing operations, and planning and developing strategies for an organisation to deal with changing situations
- Service design project - adapting theory to a real working life project with a commissionerThe commissioner is the city of Turku, unit of Mobility services – service unit.
The purpose of the study project is to develop strategies and services for lifelong housing in the city of Turku. The goal is to research what elements enable the whole lifespan of living and how existing housing should be improved in Turku so that it supports sustainable mobility. The question is what kind of services and service possibilities would be needed, especially when it comes to mobility, logistics, sustainability, and well-being.
You will work in groups of 3 – 4 persons. Your goal during the course is to create a strategy (vision, mission, values and culture) with service concepts that enable lifelong living supported by mobility, and finally design a roadmap for cooperation and engagement of stakeholders concerning the strategy.
Päivi Katajamäki: email@example.com
Elina Vartama: firstname.lastname@example.org
Degree Programme in Service Design
Åbo, Henriksgatan 7
According to the principles for credit transfer.
Final assignment (Process portfolio) by 12.12.2021.
Overdue assignments shall be returned by 31.1.2022 or 31.3.2022.
Start 22.10.2021 – Submission of final assignment 12.12.2021
Campus Åbo, Henrikinkatu 7
Workload approximately 135 h:
- Contact sessions ca 16 h
- Distance studies ca 119 h
Pre-assignment 4 h
Research and service design project 80 h
Report, and video/oral presentation for the commissioner 35 h
Friday 22.10.2021 at 13.00-16.15
Saturday 23.10.2021 at 13.00-16.15
Friday 26.11.2021 at 8.30-16.15
- Quantity: the work is not completed and or;
- Quality: the minimum content requirements are not met
Theory and methodology are poorly understood and implemented in real life project.
Research, service design, communication and documentation are hardly acceptable.
Appear to grasp theory and have made a start in showing its applicability in real life project.
Research, service design, communication and documentation are acceptable.
Understanding of theory and applicability of methods in real life project, but work could be stronger.
Research, service design, communication and documentation are good.
Very Good 4
General understanding of theory and methods, very good implementation in real life project.
Reliable research, innovative service design and communication and documentation on good level.
Very active participation.
Mastery of theory and methods, proficiency of implementation of them in real-life project.
Outstanding research, innovative service design and excellent communication and documentation.
Very active participation.