Study Guide

Objective

After completing the course, the student is able to:
- Define structure, service and outcome quality and meaning of quality assurance from the different perspectives
- Identify and apply prevailing quality assessment methods and quality standards within social and health care
- Describe the most central quality management systems within social- and health care
- Integrate quality assurance and quality improvement to her/his professional duties
- Plan and implement evaluation of one’s work field/activity/operation

Content

- Perspective on quality management, quality policy, quality system
- Quality standards within social and health care organization
- Quality assurance, quality improvement and control as well as methods for constant quality improvement
- Central quality management systems in Finland within social and health care

Location and time

Autumn 2022
Blended learning
Compulsory seminar

2.9. kl 13-16
29.9 kl 9-12
27.10 kl 9-12 Seminar

Materials

To be introduced during the introductory lecture.

Teaching methods

Lectures, group discussion, case study

Completion alternatives

Case assignment
Group discussions

Student workload

1 ECTS credit = 27 hours work.

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Assessment criteria for assignment:
The student has followed the instructions and his/hers knowledge of the other students' work is inadequate. The student shows limited substance knowledge, it can be essential. The student shows insufficient knowledge about the other students' assignments. The student has followed the instructions for assignment. She/he have a deficient knowledge of the substance also touching the essential

Assessment criteria, good (3)

Assessment criteria for assignment:
The student has followed the instructions for the assignment and shows insufficient knowledge about the other students' assignments. The student has mastered the substance of his work, but the application is limited

Assessment criteria, excellent (5)

Criteria for evaluation of assignment:
The student has followed the instructions for the assignment and shows that she/he has mastered the substance. She/he have read the other participants' assignments and can ask relevant questions and can lead a discussion at the possible seminar. The assignment and the possible role as an opponent show something out of the ordinary (technical execution, oral presentation, mature reflections, independent working methods)
The student has followed the instructions for the assignment and shows that she/he has mastered the substance. She/he have read the other participants' assignments and can ask relevant questions and lead a discussion at the possible seminar

Assessment methods and criteria

The basis for the course's examination consists of:
- Two written individual submissions, graded according to 0-5
- Two group discussions based on given literature, assessed according to GK/UK

Feedback on the tasks is obtained through assessment criteria, more detailed justification is obtained when contacting the course's teacher.

Assessment criteria, fail (0)

The text is fragmentary and it does not answer the questions.
The methodological literature is not used.
Reflections are not performed.
The technical design is lacking.
Does not explain the central concepts and basic principles.

Assessment criteria, satisfactory (1-2)

The questions are answered vaguely and narrowly.
The literature is referenced
Reflections are performed only to a limited extent.
The technical design is satisfactory.
Refers concepts and basic principle
Students have justifiable knowledge of quality management and improvement work and how these should be applied, as well as a deficient understanding of basic relevant concepts.

Assessment criteria, good (3-4)

The questions are answered.
The methodological literature is applied.
The text is reflective and there are critical points of view.
The technical design is good
Understands and can explain concepts and the basic principles are based on literature. Students have good knowledge of quality management and improvement work and how these should be applied,

Assessment criteria, excellent (5)

The questions are answered exhaustively and in many ways.
The literature is analyzed and applied.
The reflection is scientifically analytical.
The technical design is commendable.
Has the ability to see connections and draw own conclusions
Makes versatile use of literature
Students have excellent knowledge of quality management and improvement work and how these should be applied, as well as a good understanding of basic relevant concepts and can use these independently and critically

Qualifications

No prerequisites