•   Methods of development and evaluation HCS21EB03-3002 24.01.2022-31.05.2022  5 credits  (HCS21P-Å, ...) +-
    Competence objectives of the study unit
    After completing the course, the student is able to:
    - Define structure, service and outcome quality and meaning of quality assurance from the different perspectives
    - Identify and apply prevailing quality assessment methods and quality standards within social and health care
    - Describe the most central quality management systems within social- and health care
    - Integrate quality assurance and quality improvement to her/his professional duties
    - Plan and implement evaluation of one’s work field/activity/operation
    Prerequisites
    No prerequisites
    Content of the study unit
    - Perspective on quality management, quality policy, quality system
    - Quality standards within social and health care organization
    - Quality assurance, quality improvement and control as well as methods for constant quality improvement
    - Central quality management systems in Finland within social and health care
    Assessment criteria
    Assessment criteria – satisfactory (1-2)
    Assessment criteria for assignment:
    The student has followed the instructions and his/hers knowledge of the other students' work is inadequate. The student shows limited substance knowledge, it can be essential. The student shows insufficient knowledge about the other students' assignments. The student has followed the instructions for assignment. She/he have a deficient knowledge of the substance also touching the essential
    Assessment criteria – good (3-4)
    Assessment criteria for assignment:
    The student has followed the instructions for the assignment and shows insufficient knowledge about the other students' assignments. The student has mastered the substance of his work, but the application is limited
    Assessment criteria – excellent (5)
    Criteria for evaluation of assignment:
    The student has followed the instructions for the assignment and shows that she/he has mastered the substance. She/he have read the other participants' assignments and can ask relevant questions and can lead a discussion at the possible seminar. The assignment and the possible role as an opponent show something out of the ordinary (technical execution, oral presentation, mature reflections, independent working methods)
    The student has followed the instructions for the assignment and shows that she/he has mastered the substance. She/he have read the other participants' assignments and can ask relevant questions and lead a discussion at the possible seminar
    Name of lecturer(s)

    Rika Levy-Malmberg

    Learning material

    Agapoff, J. R., Goebert, D., Takeshita, J., Kracher, S., & Currivan, A. (2020). Improving Patient Care through Collaborative Consultation Integration: a Quality Improvement Initiative. Journal of Behavioral Health Services & Research, 47(1), 139–145. https://doi.org/10.1007/s11414-019-09666-4.
    Algurén, B., Jernberg, T., Vasko, P., Selb, M., & Coenen, M. (2021). Content comparison and person-centeredness of standards for quality improvement in cardiovascular health care. PLoS ONE, 16(1), 1–12. https://doi.org/10.1371/journal.pone.0244874
    BİLEN, A., & SITKI, A. (2020). The Impact of Total Qualıty Management on Patıent Satısfactıon: A Fıeld Study in the Health Centers of the Syrıans in Gazıantep. Journal of Arts & Social Sciences, 7(1), 11–20.
    Ball, S. L., Weiner, S. J., Schwartz, A., Altman, L., Binns-Calvey, A., Chan, C., Falck-Ytter, C., Frenchman, M., Gee, B., Jackson, J. L., Jordan, N., Kass, B., Kelly, B., Safdar, N., Scholcoff, C., Sharma, G., Subramaniam, S., Weaver, F., & Wopat, M. (2021). Implementation of a patient-collected audio recording audit & feedback quality improvement program to prevent contextual error: stakeholder perspective. BMC Health Services Research, 21(1), 1–11. https://doi.org/10.1186/s12913-021-06921-3.
    Cochrane, D. (2014). Securing patient safety through quality assurance in a mixed economy of healthcare: The role of accreditation. Clinical Risk, 20(4), 82–89. https://doi.org/10.1177/1356262214542520
    Gaboury, I., Breton, M., Perreault, K., Bordeleau, F., Descôteaux, S., Maillet, L., Hudon, C., Couturier, Y., Duhoux, A., Vachon, B., Cossette, B., Rodrigues, I., Poitras, M.-E., Loignon, C., & Vasiliadis, H.-M. (2021). Interprofessional advanced access – a quality improvement protocol for expanding access to primary care services. BMC Health Services Research, 21(1), 1–9. https://doi.org/10.1186/s12913-021-06839-w
    Wagner, C., Gulacsi, L., Takacs, E., & Outinen, M. (2006). The implementation of quality management systems in hospitals: a comparison between three countries. BMC Health Services Research, 6, 50–11. https://doi.org/10.1186/1472-6963-6-50
    Sutton, E., Bion, J., Mannion, R., Willars, J., Shaw, E., & Tarrant, C. (2021). A qualitative study of organisational response to national quality standards for 7-day services in English hospitals. BMC Health Services Research, 21(1), 1–11. https://doi.org/10.1186/s12913-021-06213-w

    Learning methods

    lectures, group discussion, case study

    Objects, timing and methods of assessment

    0-5

    Teaching language

    English

    Timing

    24.01.2022 - 31.05.2022

    Enrollment date range

    15.11.2021 - 24.01.2022

    Group(s)
    • HCS21P-Å
    • HCS21F-Å
    Responsible unit

    Faculty of Health and Welfare

    Teachers and responsibilities

    Rika Levy-Malmberg

    Degree Programme(s)

    Degree Programme in Social Services and Health Care

    Share of online studies

    5 credits

    Assessment scale

    H-5

    Alternative methods of attainment for implementation

    written assignment

    Exam dates and retake possibilities

    Instructions for final assignment will be given during the lecture

    Timing and attendance

    Spring 2022 -WebEx