•   Service Design and Future Challenges SD22SD05-3003 02.09.2024-31.12.2024  5 credits  (SD24H-Å, ...) +-
    Competence objectives of the study unit
    After completing the course, the student is able to:

    - retrieve, analyse and interpret information based on future research methods and anticipatory design methods for service development

    - utilise gained new knowledge and design services for future societal and business needs

    - manage a future-oriented service design process

    - enhance sustainable development, by taking into consideration multi-stakeholder partnerships that share knowledge, expertise, technology, and other resources for future needs of society
    Prerequisites
    Competense objectives for Service Design Thinking course (5 ects) and Service Design Methods and Tools course ( 5ects) or corresponding competences obtained.
    Content of the study unit
    - Gathering, analysing and processing information based on future research methods for future service development
    - Anticipatory service design methods
    - Scenarios thinking
    - Service scenario planning and visualization
    - Service design project - adapting theory to a future working life project with a commissioner
    Name of lecturer(s)

    Reija Anckar

    Learning material

    To be announced on ITslearning in autumn 2024

    Learning methods

    Lectures, teamwork, discussions, coaching, development projects

    Objects, timing and methods of assessment

    Assessment
    20 % Research plan
    Grade 1
    The students demonstrate a basing understanding of the research topic. The research and development ideas are simple and clear. There is a simple structure in the plan. Somewhat original thinking is shown.
    Grade 3
    The students show a good understanding of the research topic. Ideas are presented clearly with some detail. A logical structure with clear sections is followed. Original thinking and creativity is demonstrated.
    Grade 5
    The students demonstrate a thorough understanding of the research and development topic. Ideas are presented clearly with depth and detail. The format is well-structured and has clear sections and sub-sections. The students show high levels of original thinking and creativity.

    80 % Report
    Grade 1
    The students include basic information that is relevant to the topic. Simple, imaginative scenarios are presented. Drawings and simple visuals support the report. The topic is described in an interesting way.
    Grade 3
    The students provide detailed and relevant information. They develop realistic and imaginative scenarios. Visuals and text are used effectively to support the report. The students show enthusiasm and interest in the topic.
    Grade 5
    The students provide comprehensive and relevant information in the report. They develop complex and realistic scenarios. A variety of visuals and text support the report. The students demonstrate a deep engagement with the topic.

    Teaching language

    English

    Timing

    02.09.2024 - 31.12.2024

    Enrollment date range

    15.06.2024 - 30.11.2024

    Group(s)
    • SD24H-Å
    • SD23HF-Å
    • SD23HP-Å
    Seats

    0 - 40

    Responsible unit

    Faculty of Business

    Teachers and responsibilities

    Reija Anckar, Eva Holmberg

    Degree Programme(s)

    Degree Programme in Service Design

    RDI share

    0.00 credits

    Share of online studies

    0.00 credits

    Assessment scale

    H-5

    Alternative methods of attainment for implementation

    To be agreed with the course teachers.

    Practical training and working life co-operation

    Commissioned projects.

    Timing and attendance

    Contact lessons
    Thursday 29.8.2024 8.30-16.15 Service Design and Future Challenges TUAS ICT City 3029
    Friday 11.10.2024 8.30-16.15 Service Design and Future Challenges TUAS ICT City 3029

    Coaching (Ms Teams, not compulsory)
    Tuesday 17.9.2023 at 16 - 17
    Tuesday 1.10. at 16 – 17

    Deadlines
    Research plan, deadline on Friday September 20
    Presentation of key findings (PowerPoint or video), deadline on Tuesday October 1
    Final report, deadline on Friday October 11