Service Design Thinking (5 cr)
Code: SD22SD01-3004
General information
Enrollment
15.06.2024 - 31.10.2024
Timing
01.09.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Faculty of Business
Teaching languages
- English
Teachers
- Reija Anckar
Objective
After completing the course, the student is able to:
- understand and apply the design thinking process as an iterative way of working
- reflect the possibilities that service design thinking enables as a holistic, interdisciplinary, innovative and sustainable approach to service development
- justify the importance of empathy and user-oriented way of thinking
Content
- Approach and applicability of design thinking
- Empathy
- User-orientation
- Innovation
- Service design process models
- Sustainability in service development
- Current topics of service design
Location and time
Thursday 19.9.2024 8.30-16.15 Service Design Thinking TUAS ICT City
Thursday 17.10.2024 8.30-16.15 Service Design Thinking TUAS ICT City
Materials
To be announced on ITslearning in autumn 2024.
Teaching methods
Lectures, projects, teamwork
Employer connections
Commissioned projects.
Completion alternatives
To be agreed with the course teacher.
Evaluation scale
H-5
Qualifications
No prerequisites.