Study Guide

Objective

The student:
- has skills to plan, manage and realize participation in processes to avoid conflicts
- understands how conflicts begin and is able to discuss values and attitudes with different stakeholders
- is able to handle conflicts in a professional and constructive manner

Content

- Participatory methods
- Proactive conflict management
- Different types of conflicts and ways to solve them

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

50-60% or 60-70% of the maximum number of credits in the assignments earned, respectively.

Assessment criteria, good (3)

70-80% or 80-90% of the maximum number of credits in the assignments earned, respectively.

Assessment criteria, excellent (5)

90-100% of the maximum number of credits in the assignments earned.

Qualifications

No previous knowledge requirements