Study Guide

Objective

• The students have knowledge about organizations and companies within the industry
• The students can give development proposals for the psychological and physical work environment
• The students can give development proposals for possibilities and obstacles for workplace development
• The students have a wider knowledge in the field of interest within the industry
• The students have deepened and applied their knowledge from theoretical and practical courses in practice
• The students can carry out services and given work assignment in the field of interest
• The students can reflect on different processes in work and can handle situations in customer service
• The students can use marketing and sales when carrying out work assignments or services
• The students have continued to develop their own professional competence and professional identity
• The students can apply, analyze and develop an approach that promotes sustainability

Content

Industry Organizations and Businesses
Psychological and Physical Work Environment
Workplace Development
Work Assignments and Services within Industry
Processes of Work
Customer Service
Marketing and Sales
Professional Development

Qualifications

SKV24PR01

Assessment criteria, approved/failed

The student possesses a basic competence in the subject / The student does not show sufficient competence in the subject