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Strategic Service Design ApproachPoäng (5 sp)

Kod: SD21SD06

Poäng

5 op

Studieperiodens (kursens) lärandemål

After completing the course, the student is able to:

- analyse changing situations and utilise design thinking for the challenges of society

- implement service design as a strategic tool for sustainable change processes in businesses and society

- work in an initiative and proactive way for the change

-involve organisations to adopt sustainable practices

Studieperiodens (kursens) innehåll

- Adapting design thinking in complex development needs of the changing society in a sustainable way
- Policies for sustainable development
- Life-centered design
- Analysing operations, and planning and developing strategies for an organisation to deal with changing situations
- Service design project - adapting theory to a real working life project with a commissioner

Förkunskapskrav

Competense objectives for Service Design Thinking course (5 ects) and Service Design Methods and Tools course (5 cts) and Service Design and Future Challenges course ( ects) or corresponding competences obtained.