Strategic Service Design ApproachPoäng (5 sp)
Kod: SD21SD06
Poäng
5 op
Studieperiodens (kursens) lärandemål
After completing the course, the student is able to:
- analyse changing situations and utilise design thinking for the challenges of society
- implement service design as a strategic tool for sustainable change processes in businesses and society
- work in an initiative and proactive way for the change
-involve organisations to adopt sustainable practices
Studieperiodens (kursens) innehåll
- Adapting design thinking in complex development needs of the changing society in a sustainable way
- Policies for sustainable development
- Life-centered design
- Analysing operations, and planning and developing strategies for an organisation to deal with changing situations
- Service design project - adapting theory to a real working life project with a commissioner
Förkunskapskrav
Competense objectives for Service Design Thinking course (5 ects) and Service Design Methods and Tools course (5 cts) and Service Design and Future Challenges course ( ects) or corresponding competences obtained.