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Leadership and Change ManagementLaajuus (5 cr)

Code: SD20LF01

Credits

5 op

Objective

After completing the course, the student is able to:

- understand the different aims of leadership in relation to the individual, the team and the organisation
- understand and use process models and tools to lead in global, complex and changing environments
- lead organisations towards exceptional customer experience delivery
- analyse and develop his/her own leadership abilities to fit various situations

Content

Leader's role for success
The future of leadership
Leading change
Analyzing and building own leadership profile

Qualifications

No prerequisites.