Co-designPoäng (5 sp)
Kod: SD22SD03
Poäng
5 op
Studieperiodens (kursens) lärandemål
After completing the course, the student is able to:
- lead a service design project and involve different stakeholders in order to create opportunities for service development
- deepen hers/his insights in co-design in order to facilitate and manage service design processes
- work in different communicative and interactive situations in multidisciplinary teams
Studieperiodens (kursens) innehåll
- Analysing an organisation’s services with a commissioner to find out areas in need of development (e.g. stakeholder map, customer journey map, service blueprint, business model canvas, value proposition canvas)
- Co-design with staff members and other stakeholders
- Workshop facilitating methods and tools
- Leading groups
- Different types of personalities, ways of working
- SCARF-model
- Service Design Project - adapting theory to a real working life project with a commissioner.
Förkunskapskrav
Competency objectives for Service Design Methods and Tools -course or corresponding competences obtained.
Anmälningstid
02.12.2024 - 31.05.2025
Tajmning
01.02.2025 - 08.04.2025
Antal studiepoäng
5 op
Prestationssätt
Kontaktundervisning
Undervisningsspråk
- Englanti
Antal studerande (min. - max.)
0 - 40
Lärare
- Eva Holmberg
Grupper
-
SD24P-ÅService Design, 2024, part-time
-
SD24H-ÅService Design, 2024, full-time
Lärandemål
After completing the course, the student is able to:
- lead a service design project and involve different stakeholders in order to create opportunities for service development
- deepen hers/his insights in co-design in order to facilitate and manage service design processes
- work in different communicative and interactive situations in multidisciplinary teams
Innehåll
- Analysing an organisation’s services with a commissioner to find out areas in need of development (e.g. stakeholder map, customer journey map, service blueprint, business model canvas, value proposition canvas)
- Co-design with staff members and other stakeholders
- Workshop facilitating methods and tools
- Leading groups
- Different types of personalities, ways of working
- SCARF-model
- Service Design Project - adapting theory to a real working life project with a commissioner.
Vitsordsskala
H-5
Förkunskapskrav
Competency objectives for Service Design Methods and Tools -course or corresponding competences obtained.
Anmälningstid
01.12.2023 - 08.02.2024
Tajmning
09.02.2024 - 31.07.2024
Antal studiepoäng
5 op
Prestationssätt
Kontaktundervisning
Ansvarig enhet
Institutionen för företagsekonomi
Undervisningsspråk
- Englanti
Lärare
- Eva Holmberg
Grupper
-
SD23HF-ÅService Design, full-time studies, h23
-
SD23HP-ÅService Design, part-time studies, h23
Lärandemål
After completing the course, the student is able to:
- lead a service design project and involve different stakeholders in order to create opportunities for service development
- deepen hers/his insights in co-design in order to facilitate and manage service design processes
- work in different communicative and interactive situations in multidisciplinary teams
Innehåll
- Analysing an organisation’s services with a commissioner to find out areas in need of development (e.g. stakeholder map, customer journey map, service blueprint, business model canvas, value proposition canvas)
- Co-design with staff members and other stakeholders
- Workshop facilitating methods and tools
- Leading groups
- Different types of personalities, ways of working
- SCARF-model
- Service Design Project - adapting theory to a real working life project with a commissioner.
Vitsordsskala
H-5
Förkunskapskrav
Competency objectives for Service Design Methods and Tools -course or corresponding competences obtained.
Anmälningstid
01.12.2022 - 14.01.2023
Tajmning
15.01.2023 - 26.03.2023
Antal studiepoäng
5 op
Andel virtuell undervisning
4 op
FUI-andel
3 op
Prestationssätt
20 % Kontaktundervisning, 80 % Virtuell undervisning
Ansvarig enhet
Institutionen för företagsekonomi
Undervisningsspråk
- Englanti
Antal studerande (min. - max.)
20 - 45
Utbildning
- Service Design
Lärare
- Elina Vartama
Lärare
Elina Vartama
Grupper
-
SD22HF-ÅService Design, full-time studies, h22
-
SD22HP-ÅService Design, part-time studies, h22
Lärandemål
After completing the course, the student is able to:
- lead a service design project and involve different stakeholders in order to create opportunities for service development
- deepen hers/his insights in co-design in order to facilitate and manage service design processes
- work in different communicative and interactive situations in multidisciplinary teams
Innehåll
- Analysing an organisation’s services with a commissioner to find out areas in need of development (e.g. stakeholder map, customer journey map, service blueprint, business model canvas, value proposition canvas)
- Co-design with staff members and other stakeholders
- Workshop facilitating methods and tools
- Leading groups
- Different types of personalities, ways of working
- SCARF-model
- Service Design Project - adapting theory to a real working life project with a commissioner.
Vitsordsskala
H-5
Förkunskapskrav
Competency objectives for Service Design Methods and Tools -course or corresponding competences obtained.