Study Guide

Objective

Student:
- understands the importance of diversity in working life and the challenges and opportunities that diversity brings
- have tools to adapt their operations to prevailing circumstances at the workplace
- is aware of the importance of values ​​and attitudes in multicultural interaction situations
- understands the importance of creating a tolerant and encouraging atmosphere in interaction situations
- understands the importance of creating a sense of trust
- must be able to identify and develop an understanding that different cultures have different "practices"/approaches, rules, social norms and thought patterns

Content

- definition of culture
- different communication patterns
- cultural dimensions as a basis for comparing our values
- training of an intercultural thought pattern and perspective
- reception in a multicultural workplace
- teamwork
- ethics, equality and equity

Evaluation scale

Approved/Rejected

Assessment criteria, satisfactory (1)

The student can give an overview of the importance of diversity in working life and its challenges and opportunities, the importance of awareness of values and attitudes in multicultural interaction situations. The student can provide an overview of different cultures' approaches, rules, social norms and ways of thinking.

Assessment criteria, good (3)

The student can give a detailed account of the importance of diversity in working life and its challenges and opportunities, the importance of awareness of values and attitudes in multicultural interaction situations. The student can give a detailed account of different cultures' approaches, rules, social norms and ways of thinking.

Assessment criteria, excellent (5)

The student can give a detailed and nuanced account of the importance of diversity in working life and its challenges and opportunities, the importance of awareness of values and attitudes in multicultural interaction situations. The student can give a comprehensive and nuanced account of the approaches, rules, social norms and mindsets of different cultures.

Qualifications

None