Business Environment and Competition (5 cr)
Code: VAL21041-3002
General information
Enrollment
02.07.2022 - 31.07.2022
Timing
01.08.2022 - 31.07.2023
Number of ECTS credits allocated
0 - 5
Mode of delivery
Contact teaching
Unit
Faculty of Business
Teaching languages
- Svenska
Degree programmes
- Degree Programme in Business Administration
Teachers
- Helena Nordström
- Rolf Gammals
Objective
The goal is, that students
▪ get an overall picture of the retail industry and its tasks
▪ can define the store's target groups
▪ know the competitive means of retail
Content
1.1. The Trade Sector in Finland
▪ Retail Chains
▪ The Trade Sector as a employer and taxpayer
1.2. Store customers
▪ Changes in consumer spending
▪ The store's customer segments and selection criteria
1.3. The store's role in the supply chain
▪ From producer to shelf
▪ Social responsibility at different stages of the logistics chain
1.4. K-merchant entrepreneur
▪ Different shopkeepers
1.5. The store's competitive means
▪ Customer service as a means of competition
Evaluation scale
H-5
Qualifications
The course can be taken after the first year of study.