Service Design Thinking (5 sp)
Kod: SD22SD01-3003
Förverkligandets information
Anmälningstid
15.06.2023 - 30.09.2023
Tajmning
01.08.2023 - 31.12.2023
Antal studiepoäng
5 op
Prestationssätt
Kontaktundervisning
Ansvarig enhet
Institutionen för företagsekonomi
Undervisningsspråk
- Englanti
Utbildning
- Service Design
Lärare
- Reija Anckar
- Elina Vartama
Grupper
-
SD23HF-ÅService Design, full-time studies, h23
-
SD23HP-ÅService Design, part-time studies, h23
Lärandemål
After completing the course, the student is able to:
- understand and apply the design thinking process as an iterative way of working
- reflect the possibilities that service design thinking enables as a holistic, interdisciplinary, innovative and sustainable approach to service development
- justify the importance of empathy and user-oriented way of thinking
Innehåll
- Approach and applicability of design thinking
- Empathy
- User-orientation
- Innovation
- Service design process models
- Sustainability in service development
- Current topics of service design
Vitsordsskala
H-5
Förkunskapskrav
No prerequisites.