Change Communication and Communication in Crisis SituationsLaajuus (5 cr)
Code: KL25KL08
Credits
5 op
Objective
The students
• Know and can critically analyze theories and models for change and crisis communication and their application in different contexts.
• Can develop and implement effective communication strategies to drive change.
• Understand how to identify potential communication crises and develop strategies to deal with these effectively.
• Can handle the process of communication internally and externally in a crisis situation.
Content
• Models and theories for crisis and change communication
• Change management and the role of communication in it
• Plans for crisis communication
• Analysis of examples of crisis communication
Qualifications
No prerequisite