Leadership in a Service Organization (3 cr)
Code: VAL22035-3001
General information
Enrollment
12.12.2022 - 01.05.2023
Timing
02.01.2023 - 31.07.2023
Number of ECTS credits allocated
3 op
Virtual portion
3 op
Mode of delivery
Distance learning
Teaching languages
- Svenska
Seats
0 - 8
Degree programmes
- Degree Programme in Business Administration
Teachers
- Nina Hillo
Groups
-
ÖH22FEK-VÖppna yh, Företagsekonomi, Vasa
Objective
Student has
knowledge of the basic theories in service marketing and can apply a working method based on the customer's focus
knowledge of how to develop one's self-awareness and of how to work to grow in one's leadership role and be able to apply the most central parts of positive psychology theory in that work
insights into what it means to work in a project and how to get a group to develop into a performing team
skills to use different tools and methods to make her/his own thinking visible to oneself and to others.
Content
Service marketing
Self-awareness
Signature strenghts
Project management
Leadership
Visualization of thinking
Evaluation scale
Approved/Rejected
Qualifications
No prerequisities